Shipping policy

Learn about our shipping policies

Where do you ship to?

We are currently shipping to India only.

Across India, we ship to over 16,000 pincodes and offer Prepaid or Cash on Delivery services, both.

 

How long will my order take?

We usually process orders within 48 working hours after receiving an order. Once shipped, our logistics partner can take anywhere from 3 to 6 days, to get the order delivered to you. Users in metro cities can expect a faster delivery speed (within 3 days). Under exceptional circumstances like natural calamity, or during festival season, or due to any unprecedented  issues the deliveries might take longer than usual.

 

Returns and exchanges

Facing issues with your purchase? Read on for our return & refund policy.

Kindly note, you can raise a return request to us by dropping us an email at support@theformularx.com and our team will assist you. Return shipments are also managed by us. For more details, please check our return & refund policies page.

 

COD terms

Only cash payments will be accepted while delivering the order under the COD format. Demand Draft/ Cheques will not be accepted for orders booked under the COD method of payment. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment.

 

Third-Party Purchases

We do not take responsibility for the authenticity, quality, and packaging issues of our products if they are purchased from third-party websites, pharmacies, grocery shops, or a third person.