You can read more about us in the About section

We are currently shipping to India only. Across India, we ship to over 16,000 pincodes and offer Prepaid or Cash on Delivery (COD) services, both.

We usually process orders within 48 working hours after receiving an order. Once shipped, our logistics partner can take anywhere from 3 to 6 days to get the order delivered to you. Users in metro cities can expect faster delivery (within 3 days). Under exceptional circumstances like natural calamity, or during festival season, or due to any unprecedented issues, deliveries might take longer than usual. Force Majeure: We shall not be liable for delays caused by events beyond our reasonable control, including but not limited to natural disasters, civil unrest, government-imposed restrictions, or logistics partner failures due to force majeure conditions. In such cases, we will make reasonable efforts to communicate delays to you.

Once your order is shipped, you will receive a shipping confirmation via email and/or WhatsApp with a tracking link. You may also track your order at: Our website: www.theformularx.com/pages/track-order Email: support@theformularx.com

You can read more about us in the Return & Refund Policy section

Avoid products containing alpha arbutin, retinol and salicylic acid during pregnancy and lactation.

Usually anyone over the age of 16 can use our products. However we recommend consulting a dermatologist for specific guidance.

Yes! Our products are 100% vegan and cruelty-free. We do not use any animal-derived ingredients, and none of our products are tested on animals. We are committed to creating ethical, high-quality products that are kind to both you and the planet.

Thanks for connecting. Kindly share your concern over support@theformularx.com or whatsapp us at +919311920365